Terms & Conditions
TP-Link USA Corporation Deal Registration Official Terms and Conditions (“Registration Guidelines”)
- Partner must be in good standing in the TP-Link Partner Program. Distributors need to be in good standing under their distribution agreements.
- Deal Registration: Registered, Silver, Gold, and Platinum Partners.
- For purposes of these Registration Guidelines, a Partner that is a “TP-Link Distributor” shall receive the benefits of and be treated as a Registered Partner (except that TP-Link Distributor shall have the additional benefit to have an unlimited number of deals approved at any one time). “TP-Link Distributor” means an entity with whom TP-Link has entered into a separate, written distributor agreement authorizing such partner to purchase from TP-Link for the purpose of resale to resellers in a territory.
Deal Registration Minimum Deal Size
Minimum $5,000 for TP-Link products.
Deal Registration Approval Period
Registered Partners and TP-Link Distributors: 60 days
Silver and Gold Partners: 120 days
Platinum Partners: 180 days
Deal Registration Maximum Number of Approved Deals
Registered Partners: 10
Silver and Gold Partners: 50
Platinum Partners and TP-Link Distributors: unlimited
Additional terms and conditions:
Deal Registration Criteria:
- The deal is not being pursued directly by TP-Link at the time the Partner submits the deal;
- The deal is not registered by another Partner;
- The deal is not the subject of a public request for proposal (RFP), invitation for bid (IFB), indefinite delivery indefinite quantity (IDIQ), or similar tender process, that has been published; provided, however, that before such RFP, IFB, IDIQ, or similar tender process has been published, the Partner shall be eligible to register the deal.
- The aggregate size of the deal meets the Minimum Deal Size set forth above. Aggregate deal size is determined before any taxes, shipping, handling, or other fees are applied. Only TP-Link-branded products and services are included in determining deal size - third-party products and services are not included in such determinations;
- Before registering a deal, the Partner has made significant pre-sales efforts related to such deal, such as but not limited to meeting with the end-user’s decision-makers, qualifying the deal, helping the end-user to quantify the project budget with TP-Link products or services, and helping the end-user to define the project requirements to include TP-Link products or services. Partners must include a description of such efforts in the Justification Statement in the deal registration application. In addition, Partners must document such efforts, including proof of date and time, to be provided to TP-Link on request;
- Deal eligibility will be measured and qualified by the Partner’s skills to deliver the specified solution, demonstrated, among other factors, through previous engagements, industry recognized certifications, or the specialization profile of the Partner. The Partner must provide sufficient information when registering the deal to allow TP-Link to determine if the Partner is well positioned to service the deal and in order to assist TP-Link in determining, in its sole and absolute discretion, whether to approve the deal registration.
Deal Registration Process:
- The Partner must submit the deal for review via the deal registration application to firstname.lastname@example.org. The first Partner to submit a deal that meets all of the deal registration criteria specified above, as determined by TP-Link in its sole discretion, will receive an approved deal registration for that deal.
- If a deal is approved, TP-Link will notify the Partner by e-mail. TP-Link strives to notify Partners of its decision within two business days.
- If a deal is declined, TP-Link will notify the Partner by e-mail and will include the reason(s) for such decision.
- TP-Link Distributors must identify both the reseller and end-user information when submitting a deal registration.
Approval Period: A Partner must close an approved deal prior to the expiration of the Approval Period specified above. Partners may request one extension per deal. At its discretion, TP-Link may extend the Approval Period if sufficient justification exists.
Notwithstanding details outlined above, TP-Link may, at its discretion:
(a) Quote or bid for a deal in the following scenarios:
i. If the end-user requests that TP-Link quote or bid on the deal;
ii. If the end-user is a current “active” customer of TP-Link directly for the line of product(s) included in the deal;
iii. If the end-user has rejected the registering Partner’s bid or quote;
iv. If the end-user uses TP-Link online sources to receive pricing;
v. If, with respect to a deal that is the subject of an approved deal registration, the Partner does not close the deal within the Approval Period specified in the table above, and no extension has been granted;
vi. If the end-user requests a quote or bid for a fully integrated vertical market solution that includes the products and services covered by the Partner’s deal, but the Partner is unable to quote the full solution (hardware, software, services, SLAs, etc.);
vii. TP-Link may respond to a public RFP, IFB, IDIQ, or similar public tender process; or
viii. Any of the scenarios set forth in clause (b) below;
(b) deny, remove, rescind, suspend, or terminate any deal and/or registration access in the following scenarios:
i. If the Partner is not actively working the deal or has been inattentive to the end-user’s needs (for example, by failing to respond to the end-user’s or TP-Link’s communications);
ii. If the Partner does not lead with or quote the TP-Link products or services identified in its registration form;
iii. If TP-Link is under a legal or contractual obligation to quote or bid on the deal, or if failure to quote or bid on the deal could subject TP-Link to legal liability (as determined by TP-Link);
iv. If the Partner is not able to fulfill the deal or provide support for the end-user (for example, by failing to have sufficient credit available for the deal, if the end-user refuses to work with the Partner, or, with respect to Federal Government deals, if the Partner doesn’t possess the required security clearances);
v. If the end-user chooses to fulfill its bid requirements under a contract vehicle which is not held by the registering Partner, or in a manner that prevents the registering Partner from being able to fulfill such requirements;
vi. If the Partner’s account has been placed on hold by TP-Link or Partner has been late in paying invoices;
vii. If it is determined that a deal is already registered to another Partner;
viii. If the Partner (a) is in breach of the applicable TP-Link Program Terms and Conditions for the region in which it is located, or (b) has engaged in any activity that impairs the integrity of the Partner Program as determined by TP-Link; or
ix. For any other reason as TP-Link shall determine in its sole discretion.
Partners must submit any disputes, whether with TP-Link or another Partner, arising from or related to TP-Link’s deal registration program (the “Registration Program”) to email@example.com (for Partners located in the U.S), including a written description of all issues and alleged harm, prior to commencing any formal dispute-resolution procedure. Any applicable dispute-resolution provisions in the applicable TP-Link Program Terms and Conditions, shall apply. In no event shall TP-Link’s liability be higher than those set forth in the Remedy section below.
In the event that a TP-Link sales representative knowingly violates the terms of these Registration Guidelines in connection with a deal, the TP-Link sales representative will be subject to forfeiture of his or her commission for that one deal. Partner’s remedy (regardless of whether Partner is a reseller or TP-Link Distributor) shall be limited to any amount set forth in the Partner Program Terms and Conditions or $500, whichever is greater. Notwithstanding the above, if the Partner failed to comply with these Registration Guidelines, then the Partner shall not be entitled to any remedy. In the case of a deal registration by a TP-Link Distributor, the associated reseller is not entitled to remedy if the reseller is not a member of the Partner Program.
At any time, TP-Link may audit any Partner’s deals and deal registrations for compliance including, but not limited to, verification of any reports, documents, or supporting information submitted in connection with Partner’s registrations. TP-Link may deny any deal or registration that it believes does not conform to these Registration Guidelines or the applicable TP-Link Program Terms and Conditions for the region in which Partner is located. TP-Link may, without prior notice, immediately suspend or terminate Partner’s participation in the TP-Link Program if Partner submitted deal registration information that is inaccurate, incomplete, fraudulent, or if the deal registration information causes damage, embarrassment, or adverse publicity to TP-Link. TP-Link’s records and systems shall be authoritative and conclusive for purposes of approving deal registrations and for administering the Registration Program. TP-Link reserves the right to interpret these Registration Guidelines and approval or rejection of a deal registration submission at its sole discretion. TP-Link’s decision will be non-negotiable and final. TP-Link does not guarantee the success or closure of any deal registration approved under the Registration Program. The benefits of the Registration Program cannot be combined with any other benefits, promotions, or offers. TP-Link reserves the right to modify, supersede, or eliminate all or any of these Registration Guidelines or to terminate the Registration Program, in whole or in part, without notice.